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Data & Privacy

Yes, even if you use your own API key, requests are routed through Elkar’s backend. This is where we:
  • Build optimized prompts for better results
  • Coordinate agent-based task execution
  • Ensure consistent, high-quality outputs
  • Route intelligently across different models
Think of it as a conductor orchestrating your AI workflow for the best possible experience.

Billing & Usage

Elkar Pro Plan includes unlimited requests!You can view your real-time usage on your Elkar dashboard.
Yes it’s part of our Enterprise Plan. You can plug in your own API key. However, routing will still go through Elkar’s backend to ensure optimal prompt engineering and task coordination. You can directly contact us for more information.
Absolutely. You can cancel or downgrade your subscription at any time from your account settings.Your plan will remain active until the end of your current billing cycle (monthly or annually).
Go to your Elkar dashboard where you can:
  • Update your billing information
  • Download all your invoices
  • View payment history
  • Manage your subscription

Technical Support

Try these steps:
  • Be more specific with your requests (include column names, desired outputs)
  • Check your internet connection
  • If your data is very large, Elkar may time out: Try simplifying or splitting your request
  • It could also be a temporary issue with our AI provider: Try selecting a different LLM in the settings or refreshing your session

Enterprise & Advanced Features

Yes! Our Enterprise Plan includes:
  • On-premise deployment options
  • Direct LLM API connections (bypass our backend if needed)
  • Enhanced security : SAML/OIDC SSO
  • Dedicated support and onboarding
  • Admin dashboard with user stats
  • Centralized billing
Contact our team to discuss enterprise requirements.